Answering 911: Life in the Hot Seat
| Author | : | |
| Rating | : | 4.64 (833 Votes) |
| Asin | : | 0873516028 |
| Format Type | : | paperback |
| Number of Pages | : | 216 Pages |
| Publish Date | : | 2017-04-23 |
| Language | : | English |
DESCRIPTION:
Jessica Kempo said Amazing. A truly amazing insight to the life behind the headset. I have encouraged any who know me or care about what I do to read this book so maybefinallythey get it.. "911 You need to read this book" according to Gina M. Place. I think anyone is a PSAP should read this. It was informative and enlighting.. Life on the other end of the 911 phone call Thomas Duff This was one of those "staff picks" at the library that catches your eye as you're trying to check out the books you *did* come in for Answering 911: Life in the Hot Seat by Caroline Burau. Since it was relatively short and had a sufficiently quirky premise, I picked it up. It turned out to be one of the more en
Funny, honest, and elegantly simple, this book left me with a sense of grace and hope." —Alison McGhee, author of Shadow Baby, Rainlight, Was It Beautiful? and Falling Boy. You answer a call from a fourteen-year-old boy asking for someone to arrest his mother, who is smoking crack in their bathroom. You talk with him until the cops arrive, making sure there are no weapons around and learning that his favorite subject in school is lunch. Five minutes later, you have to deal with someone complaining about his neighbor's clarinet practice.What is it like to be on the receiving end of desperate calls for help every day? Caroline Burau, a former newspaper repo
All rights reserved. From Publishers Weekly I want to save lives, but I'm willing to settle for just not killing anybody," confides this suburban Minneapolis author about being a rookie 911 dispatch operator . Cynical and bitter after two years on the job, Burau has harsh words for callers who report cell phones stolen from unlocked cars; a "frequent flyer" (someone "always in crisis") who wants the police to baby-sit her kids; and a woman whose grisly trailer-home suicide is relayed by her hysterical 12-year-old daughter. 15)Copyright © Reed Business Information, a division of Reed Elsevier Inc. Although this clearl